Job Title: Delivery Technician

City: Al Riyadh

Division: Home Delivery

Job Description:

Visit customers after delivery and installation.
Inspect the item's physical condition.
Test the item's functionality and identify defects.
Perform minor on-site repairs or adjustments when possible, without replacing the item.
Escalate defects that require major repair or replacement assessment.
Prepare technical reports with photos and inspection results.
Update the relevant systems and follow up on assigned cases.
Maintain customer satisfaction and achieve assigned KPIs.

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