Job Title:  Helper

Purpose of the role:

Support Technical Center operations by handling service items, maintaining workshop organization, and assisting workflow movement without performing repair activities.

Help and hand over the item with installation team to Install all types of home delivery products according to the working instructions for home services with high quality. 
Responsible for product handling while pulling out / delivery to customer’s place.
Prepare home visit report for all the executed visits.
Assure the implementation of the HD SOPs in his daily activities
Responsible to achieve the HD KPIs of his area of work.
Responsible to use delivery system accurate

Roles, responsibility and authority:

• Support receiving, staging, and internal movement of service items.
• Assist in preparing items for repair, QC, and dispatch.
• Handle packaging, labeling, and basic handling tasks.
• Maintain cleanliness and organization of work areas.
• Report damaged items or irregularities immediately
• Follow company uniform, safety, and attendance policies.
• Help and handover the item with installation team to Install all types of home delivery products according to the working instructions for home services with high quality. 
  Responsible for product handling while pulling out / delivery to customer’s place.
  Prepare home visit report for all the executed visits.
  Assure the implementation of the HD SOPs in his daily activities
  Responsible to achieve the HD KPIs of his area of work.
  Responsible to use delivery system accurate

Required Qualifications:

• Basic literacy.
• Ability to perform physical tasks safely.